Guarantee - Real Value

We’re more than just a place to find great prices on your gear

You deserve better than that. Our staff uses the same gear as you do, so we’re passionate about what we do. We build a relationship with our customers that goes far beyond the click of a "Buy Now" button followed by a "Thank You" email. It’s not only about a great price. It's about great service. It's about great performance. It's about our team making that special connection with you. Day In. Day Out.

We guarantee you the lowest possible price, PLUS so much more that creates what we call the "Best Price +Plus" guarantee.

Buy with confidence, I DJ NOW has got your back.

We guarantee the lowest advertised price on all the gear we sell. If you find the same item advertised for less by an authorized dealer, just let us know within 30 days of your purchase, and we’ll gladly match the price—or even beat it in some cases.

Restrictions for the Lowest Price Promise:

• The item must be offered by an authorized dealer and be readily available and in stock.
• It must be the exact model number, brand new, factory-sealed, and advertised at a lower price in print.
• Items listed as liquidation, closeout, discontinued, store display, demonstration, used, refurbished, b-stock, open-box, or any condition other than brand new are not eligible for our price match guarantee.
• Our Lowest Price Guarantee applies only to the product price and does not cover taxes, shipping, handling, or other additional services.

We also guarantee your purchases will be free from manufacturer defects for up to 30 days from delivery. If you receive a product that does not work, just notify us within 72 business hours so that we may correct it for you.

If your item works well but you don't like it or don't want it, we still want you to be 100% satisfied. You may return it up to 30 days from the delivery date. Simply follow the steps in this article to submit an eligible return request.

*The Lowest Price promise does not cover items on sale Thanksgiving Eve through the Monday after Thanksgiving, whether offered by IDJNOW or a competitor.

*I DJ NOW reserves the right to refuse any order, revoke any published offer and correct errors or inaccuracies, including those discovered subsequent to the submission of an order regardless of billing status. If your credit card has been charged and your order is cancelled, IDJNOW will issue a credit to your payment account in the amount of the charge. By purchasing with IDJNOW you agree to all above terms and policies.

*I DJ NOW Unused condition definition: Never plugged in. Removed from box to be used for a showroom display, photo shoot or other retail display. Resealed in original condition & packaging with all instruction manuals, warranty cards and original components.